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Product not delivered and verbally abusive executives

Complain ID : CCN046483   63  

Online Fraud Complaint Complaint Date: July 14, 2020
Ordered a product on weensaree store, paying Rs 299 through debit card. Customer care executive on the number 8967537406 tried to access my phone by asking me to download Anydesk Remote control App on my phone. When I said no and asked him to refund the money in my bank account he became abusive.
Complaint Against / To: weensaree.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.