online refund and fake custumercare

Complain ID : CCN050822   46  

Online Fraud Complaint Complaint Date: February 2, 2021
Hotel management denied prepaid online booking through MMT I called customer care service ....no response
Finally I paid again to get a room

I need fully refund... On PNR: 0069972337 Booking Id: NH7317465747264 Call hotel before booking
Complaint Against / To: make my trip

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.