Item was replaced

Complain ID : CCN049411   33  

Online Fraud Complaint Complaint Date: November 12, 2020
I didn't received what i have ordered. the item was replaced and was in cheap quality. I ordered kurta with plazo and they send me saree, 3rd class quality of material.
It cost 750 rs. I mailed them on info mail but no revert.
Complaint Against / To: Shopping kar

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.