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False advertising

Complain ID : CCN048796   39  

Online Fraud Complaint Complaint Date: October 16, 2020
  • State :  West Bengal
  • City :  Panihati
  • Address: 35 Uttarpally, Sodepur, Kolkata-700110, West Bengal
There is a banner that appears at the right margin on myntra.com whenever one is browsing for products. It says, avail flat Rs. 500 and free delivery, applicable on your first order. It provides a coupon code, MYNTRA500 and encourages users to sign up. Upon signing up, users receive an SMS that says, use coupon MYNTRA300 to avail flat Rs. 300 off on your first order.

However, none of the coupons work. When contacted on twitter, they clarify there are basic terms to be met for the coupons to be applicable.

Similar offers appear on their homepage and promotional pages for their Big Fashion Festival from 16-22 October, 2020. Nowhere does it mention these terms.
Complaint Against / To: Myntra Designs Private Limited

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