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Complaint Against www.travolook.in company for refund not processed yet

Complain ID : CCN051889   124   Complaint's Reply

Online Fraud Complaint Complaint Date: April 12, 2021
  • State :  Maharashtra
  • City :  Pune
  • Address: Yogiraj Building, KOthrd, Near Sutar Hospital, Kothrud, Pune
Hello,

I booked the flight under name Dinesh Suryawanshi from this www.travolook.in online portal and they cancelled the transaction due to fare changes of flight rates and confirmed that we will receive refund within 15 days. It has almost 2 months but still refund is not credited.
Booking Ref - REF559783602
Amount - 4487.00

Thanks
Ragini
9673677458
Complaint Against / To: www.travolook.in

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.