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Complaint against Techgenicomm for non delivery of goods after payment

Complain ID : CCN051583   48   Complaint's Reply

Online Fraud Complaint Complaint Date: March 22, 2021
I saw advertisement on Facebook for sale of Milton and Tupperware items on Summer Mela. I booked Tupperware items and made online payment of Rs 827/-on March 6, 2021 from summermela.in. Till date they have not delivered their items. The payment gateway was Razorpay. I received an sms stating "Thanks fro your purchase of Rs 826.64 from Summer Mela. We will notify you once it ships." However, there is no notification of shipping till date. There is also a link to "View Orde no. #5517" However when I am clicking the link, it page goes into an error. I would like to caution customers about this. I would also request this forum to kindly help me to get back refund.
Complaint Against / To: Techgenicomm

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.