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Complaint against @office.redrani.in regarding not sending my order inspite of advance payment and n

Complain ID : CCN051206   41   Complaint's Reply

Online Fraud Complaint Complaint Date: February 26, 2021
On 11 February I've ordered a hoodie of RS.299 from Instagram based shopping page @office.redrani.in
Further they asked me to pay online to confirm the order & told that you'll receive till 26 February.
But since last 5 days there website i.e, redrani.in/ and there Instagram handle are inactive. They are not responding my messages on insta as well. Please help me out and return my money back.
Thank you
Complaint Against / To: @office.redrani.in

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.