Mobile Replacement Guaranty
Complain ID : CCN024702 32
MTS Complaint
Complaint Date: December 1, 2016
Modified date: December 1, 2016
- State : Delhi
- City : South West Delhi
- Address: 1003, Kirti Shikhar, Building District Centre JANKA PURI NEW DELHI-110058.
Dear Sir,
I have purchase Nokia 215 Dual Sim Green Mobile Through Amazon Site purchase dated 12/02/2016 order ID 404-8349973-6090726, this mobile is having some problem as Charging Problem & Display Moisturize Problem some time before since November-2016, i visit to care center, care center is inform me that your device is under Replacement Guaranty so that you should contact to dealer or outlet store from purchase mobile phone, so that i contact to amazon (180030009009) five time but he is says that not replace your device you contact to dealer, then i asking dealer contact no. but he is not provide any details, but self behalf try to contact to Dealer (Cloudtail India Pvt. Ltd.) thane-421302, maharastra, I have already drop mail (madhu@cloudtail.biz) regarding mobile phone but not any reply dealer.
I have purchase Nokia 215 Dual Sim Green Mobile Through Amazon Site purchase dated 12/02/2016 order ID 404-8349973-6090726, this mobile is having some problem as Charging Problem & Display Moisturize Problem some time before since November-2016, i visit to care center, care center is inform me that your device is under Replacement Guaranty so that you should contact to dealer or outlet store from purchase mobile phone, so that i contact to amazon (180030009009) five time but he is says that not replace your device you contact to dealer, then i asking dealer contact no. but he is not provide any details, but self behalf try to contact to Dealer (Cloudtail India Pvt. Ltd.) thane-421302, maharastra, I have already drop mail (madhu@cloudtail.biz) regarding mobile phone but not any reply dealer.
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