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Intex Mobile Company - Delay in repariring of Mobile & Poor service

Complain ID : CCN026373   31   Complaint's Reply

Mobile Complaint Complaint Date: March 4, 2017
Modified date: March 4, 2017
R/sir,
I was purchased a intex aqua ace mobile in Jan-2016. after that this mobile occurred a network problem in warranty Jan-17. i am submitting a mobile on Dt. 09.01.2017 for repairing in intex store, Parbhani after that store submitted to intex company. After one 26 days dt. 03.02.2017 intex store/Company give me a replaced same model of mobile piece. but this mobile is totally faulty it gives LCD blinking problem then dt. 4.02.2017 submitted mobile to store with this problem.
At this date No any response given to me form store & Company. As per given above 2 months are goes to repairing of mobile & it seems to delay in repairing & no worry about customer. You are requested to help me to getting my mobile with best repaired quality as soon as. 1) Job sheet No. 701116523005T001 2) Job sheet No. 701116523005A001
Complaint Against / To: Intex Mobile Company

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    INTEX MOBILE COMPANY - DELAY IN REPARIRING OF MOBILE & POOR SERVICE by Intex Technologies:

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    Hi Santosh, hope you heard from us and you've been updated regarding your concerns. You can collect your handset from the service center by tomorrow. Please do let us know if you need any further assistance.

    Thanks | Team Intex

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.