Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Regarding poor service of micromax.

Complain ID : CCN016440   30  

Mobile App Complaint Complaint Date: March 12, 2016
  • State :  North India
  • City :  Ludhiana
  • Address: #163, St No. 1,Preet Vihar, Manakwal Road,Ludhiana.
Respected sir,
I am Pulkit Garg from Ludhiana,Punjab.
I have given my phone for repair(replacing motherboard) on 23-jan-16 to micromax service centre at janta nagar, gill road ,ludhiana (Jobsheet no.N090508-0116-21501480).
Still in warranty till may-2016. They asked for a time period of 2 weeks for repairing it and they haven't done it till yet. I have already sent a complaint mail to micromax care and received a call from micare that phone has been repaired and you can go and collect it and now i visited service centre and they have changed the jobsheet no. and asked for more time period and said that now LCD is also not in working condition(changed Jobsheet no. - N090508-0316-22299962) .
Service provided by Micromax is extremely poor. I feel very harassed. Every time I call for progress of my phone ,they increase the time period from 7-10 days. I am facing a lot of problem.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.