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PURCHASED MI NOTE 3 FROM MI.COM COMPLAINT ABOUT mobile replacement

Complain ID : CCN023154   61   Complaint's Reply

Mobile App Complaint Complaint Date: October 9, 2016
Modified date: October 12, 2016
  • State :  Goa
  • City :  Mapusa
  • Address: O Duler Mapusa Goa.
MY NAME IS ASHOK I PURCHASED MI NOTE 3 FROM MI.COM.Order No: 5160817390860181 BUT ITS STOP WORKING IN 15 DAYS. I HAD GIVEN TO REPAIR IN SERVICE CENTER MY SERVICE ORDER NUMBER IS WXIN1609200000038.DEY TOLD IT WILL TAKE 10-12 DAYS BUT ITS HAS BEEN 20 DAYS NOW. I VISITED SERVICE CENTER ,MANY TIMES BUT THEY ARE TELLING ME TO WAIT.I MAILED MI MANY TIMES BUT NO REPLY FROM THEM . I CONTACTED MI CUSTOMER CARE MANY TIMES BUT THEY GIVEN ME COMPLAIN NO 160922009895.THEY TELLING COMPANY DON,T HAVE PARTS.I CANT WAIT NOW I WANT REFUND OF MY MONEY PLUS COMPENSATION FOR 20 DAYS.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.