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Complaint against customer of LAVA, buy online shoping X604 mobile

Complain ID : CCN016241   20  

Mobile App Complaint Complaint Date: March 2, 2016
Modified date: March 8, 2016
  • State :  south
  • City :  Coimbatore
  • Address: 8/42 -Elango Nagar, Veerapandi Pirivu,Mettupalayam Road,COIMBATORE-641019
sir,
i'm very much proud to say i'm a customer of LAVA,IT IS TRUE.Because i'm using only the LAVA mobile.
now the problem is the battery of the mobile is out of order. i try to purchase the battery in online shoping, butother than this model number X604,All other battery is available.only this model number is unavailable.when i approch the local service center of LAVA they are cheating.because of the battery price is below rs 400/only.thay demand above 700/.

battery number;X604 [3.7V]
Serial No TM14G0015025

IMEI-1:911388850167658
IMEI-2:911388850167666
SN:X604014G1003383.
Sir, please arrange one battery for the mobile as soos as possible.
thank you.

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