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Complain against IRCTC IMUDRA regarding app complain

Complain ID : CCN042581   210   Complaint's Reply

Mobile App Complaint Complaint Date: October 30, 2019
  • State :  Gujarat
  • City :  Dohad
  • Address: At Afwa Ta Fatepura Di Dahod
Respected sir,I am unable to login to my IRCTC imudra wallet account no.9913183366 every time error show as you have entered an incorrect username or password from last 40 days, i have mailed and call multiple times to their customers support but still issue not resolved,total money in wallet is rs. 7900
Complaint Against / To: IRCTC IMUDRA

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.