Uts mobile app Complain Money not Refunded yet

Complain ID : CCN041556   37  

IRCTC Booking Complaint Complaint Date: September 18, 2019
Modified date: October 6, 2019
I try to booked a season tickwt a few days back through uts app but a transaction failure occured and my ticket wasnt booked but my certainly got deducted this incident happen 2 months back i havent got the refund back. Helpline numbers are useless please help me on this
Complaint Against / To: Uts mobile app

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