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AC COOLING PROBEM, Had purchased a VOLTAS A/C last year

Complain ID : CCN032629   46   Complaint's Reply

Home Appliance Complaint Complaint Date: July 9, 2018
Modified date: July 30, 2018
  • State :  Delhi
  • City :  East Delhi
  • Address: 1D POCKET -D ,SFS ,FLAT MAYUR VIHAR PHASE -3
I Had purchased a VOLTAS A/C last year .But I am very disappointed for your service & product quality .

This year I am facing low cooling problem .in very hot summer time I am facing this problem but your team response is very bad.

Three time leakage identified (15th march ,26th May & also today) but your service engineer is say now it’s out of warranty .

So please look in this matter
Complaint Against / To: VOLTAS AC COOLING PROBELM

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    Voltas

    AC COOLING PROBEM by Voltas:

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    Dear Customer,

    We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

    Regards,
    Voltas Online Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.