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Complaint Is against Uncle Parcel Courier Company MATERIAL BECOME WET

Complain ID : CCN024405   65   Complaint's Reply

Hacking Complaint Complaint Date: November 18, 2016
Modified date: November 18, 2016
  • State :  Maharashtra
  • City :  Jalgaon
  • Address: 37, Sureshdada Jain Complex, Ajanta Road, Jalgaon - 425 003, Maharashtra, INDIA
Respected Sir,
My Complaint Is against Uncle Parcel Courier Company. My distribute sends me Computer Goods from Uncle Parcel courier. Parcels come from Pune to Mangaon. Transport Company send this material on the Roof of the MSRTC Bus, Roof of bus was open it is not covered and company is saying that we not use any options to pack the roof of bus. Due to heavy rainy season the material becomes wet. So I complaint to courier head office by sending photos of goods and complaint letter on 7 July 2016. As per company rules company request for 90 days to check and solve issued. Company not gives me any reply not a single letter sent by company. When I call to office by telephonic communication now they are saying that we are not responsible for this problem. Company says that we are sending the material on ruff only. And we are not using any option to pack the roof so customer must make necessary requirements.
If the company is running transportation service so company must take necessary responsibility of the goods i.e. Material not to get damaged or wet.
Herewith I attached a copy of complaint letters and photos of goods.
Complaint Against / To: Uncle Parcels & Forwarders Pvt. Ltd.

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