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Wrong information by Delivery boy

Complain ID : CCN018251   41   Complaint's Reply

Gas Agency Complaint Complaint Date: May 11, 2016
Dear Sir,
It is very surprising that the delivery person has reported the door of our house closed
though my parents, my wife were very much present in the house.
This is a false report given by your delivery boy.
I wood like to bring to your kind notice that this is happening every time while delivering cylinder to our house.
The concerned agent responsible for delivering LPG cylinder does not pay any attention in spite of our repeated complaints every time to their office.
We are simply being harassed and facing difficulties to meet our requirement.
Request you to take proper action to stop such false reporting and deliver cylinders to our house with out further harassment.

Message dated 06.05.2016 received from Indane office is given below for your reference:

Cash memo 3000035853 of amount Rs.555 generated for booking no. 470398,shall be delivered shortly.Insist for pre-delivery check while receiving refills.

Message dated 09.05.2016 received from Indane office is also given below for your reference:

Cashmemo 3000035853 generated against ur refill booking No.470398 stands cancelled. Reason:Door Closed. Delivery may be reattempted shortly.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.