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Unilateral Cancellation of Gas Booking

Complain ID : CCN015474   38  

Gas Agency Complaint Complaint Date: December 4, 2015
  • City :  Gurgaon
  • Address: 603 Ivory Tower, The Retreat, South City 1, Sector 30 Gurgaon 122007

 


My Indane gas booking is with Gurgaon Gas Service (ID 37500000086647886 and consumer number is 207519)(email gurgaongas1@rediffmail.com)


My address is 603 Ivory Tower, South City 1, Sector 30 Gurgaon, and my email ID is raydebdutta70@gmail.com. My mobile number is 9811389081.


I booked a relacement gas cylinder with Gurgaon Gas on phone  booking reference 174182 dated 1 December 2015 and was told that delivery would be after2-3 days. To check status I called again at 10.10 am on 3rd December and was assured that delivery would be on 4th. At 2.00pm I got an SMS message informing that the booking has been cancelled. No reason given.


I have already registered a complaint on the agency's site.


This is not the first time it has happened. On one such ocassion I was informed by the gas agency that I could get immediate delivery but without a cash memo. I preferred to make a fresh booking. 


Please enquire into this.

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