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Non-delivery of gas cylinder Received SMS on 05.06.2015

Complain ID : CCN012692   39  

Gas Agency Complaint Complaint Date: June 10, 2015
Modified date: September 20, 2015
I booked one gas cylinder online against my ID No.3824 on 21.05.2015 (Booking

reference -258011). Received SMS on 05.06.2015 that a cash memo has been generated vide no.3000026475 for delivery of cylinder. When I was eagerly waiting for the delivery, surprisingly I got message on 09.06.2015 that my booking stands cancelled. The reason of cancellation is not known to me.Whenever I try to contact the office,I find the mobile is on switch off mode and the land line phones are not responding. Already 20 days have passed since I booked the cylinder. Do not know how to settle the problem.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.