Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Incorrect additional security and inconvenience fees

Complain ID : CCN060819   48  

Gas Agency Complaint Complaint Date: January 7, 2023
I want to raise a complaint regarding my recent bill in which additional security of rs 500 was charged and also convenience fee of rs 11.80 was charged incorrectly. I always get my bill on email and don't get any hardcopy , still i have been charged this convenience fees. I was told by your rep that additional security is charged bcoz average bill of the year is above limit which doesn't make any sense bcoz the price per unit has been increasing regularly and there is no increase in consumption units. Prices of units got more than double in no time. Now additional rs 500 has been charged simultaneously which is not acceptable. Plz look into it and correct the bill. Bp number -4000721178
Complaint Against / To: IGL

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.