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Delivery Charges for Gas cylinder

Complain ID : CCN013880   74   Complaint's Reply

Gas Agency Complaint Complaint Date: July 21, 2015
No. of times I inform that to delivery man please carry the bill at the time of cylinder delivery.
But no result. last time I collected the bill in Office after receiving the cylinder. Here, bill amt. RS. 644.50 cash memo No. 3000089401 dated 08.07.15 delivery man said your bill amount is RS. 692 I pay the said amount against this bill. When I inform to Office they said delivery charges you should paid extra. He showing a chart here delivery charge RS.25.
Why delivery man demand the extra amount? If the delivery charge extra why not include with bill.
Please resolve the issue this is not 1st time no. Of time we pay such type of amount.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.