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Cylinder not received 10 days - I have done booking on 22 January 2019 online.

Complain ID : CCN037147   47  

Gas Agency Complaint Complaint Date: February 2, 2019
Modified date: February 4, 2019
I have Indane gas connection and my consumer no. is 7513524520. I have done booking on 22 January 2019 online. My booking no. is 582985. i have the received the msg the cash memo is generated & reach you by 04-05 days.But i Just Received the Msg that your booking is cancelled have tried calling but they not answering.I request you to kindly help me in this regards.
Agency No-7696686033.
Complaint Against / To: indene

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.