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Charging for replacement of leakage DPR

Complain ID : CCN049678   46  

Gas Agency Complaint Complaint Date: November 27, 2020
I am sandeep Kumar a consumer of Jain gas agency rohtak. My father shri rajkumar came to gas agency for replacement of DPR which was leaking. DPR was not damaged then also gas agency charged Rs 250/- for replacing the DPR. Gas agency staff told my father that if you are replacing DPR within two year than also it may be replaced free only one time. Please justify the rules of indane gas agency are different from other gas agencies. Gas agency didn't provide any cash receipt also. My father came from madina village only for replacement of DPR . Gas agency is taking the advantage of old villagers. How they are charging the same please justify and refund my money with transit charges also 250+100=350 thanks
Complaint Against / To: IOCL

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