Can't get gas delivery

Complain ID : CCN045344   35  

Gas Agency Complaint Complaint Date: May 25, 2020
Hello sir,
My name is Simerjeet kaur, consumer no. 7079272008.I have a gas connection from Shaheed Navpal Indane I booked my cylinder on 11th of may and amount paid online, but I can't get cylinder till the day its 25th of may. What can I do.pls do something I called them many time for cylinder.
Complaint Against / To: DSO

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.