Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Bill Over charged by IGL in PNG connection despite house lock

Complain ID : CCN047853   46  

Gas Agency Complaint Complaint Date: September 8, 2020
Refer to my BP No. 7000235225 for PNG connection through IGL. On 25 Aug 20 I raised complain for Bill over charged. My house was locked despite that I received the Gas bill from IGL. When I did the complain and asked to correct the Bill amount IGL has sent me ₹ 3627 gas bill for around 45 days (despite house was locked view Covid). How such a big amount is possible in domestic connection despite house was locked?? Why such a big amount bill generated now.. An Average bill used to be around ₹ 459 for 45 days but IGL has issued ₹ 3627 bill. I called many times to IGL customer care to correct/reduce BILL but they are not helping or listening me in this pandemic situation too. Pls resolve my issue. Thanks. Truly, I am very much upset with IGL response.
Complaint Against / To: IGL (Indraprasth gas limited)

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.