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Very Bad service of Xiaomi MI customer support

Complain ID : CCN016734   42  

Gadget Complaint Complaint Date: March 25, 2016
Modified date: March 28, 2016
  • State :  Orissa
  • City :  Bhubaneswar
  • Address: KP IX 'A', Kiit University, Patia 751024
Work Order id-BHV/XM/15/03178
Product- MI In-Ear Headphones
Invoice Number-1437735619157687406
I have given my earphone for replacement on 30th November 2015 and yet on 25th march 2016 i have not got it back. On calling MI customer support they say that the earphone is in Service Center and when i go to Service Center they we have not received it yet. I have gone at least 10 times in Service Center regarding this but did not get it back. I want my money back with fine from Xiaomi for the trouble they have given me in approx 6 months.

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