Snapdeal not refunding my money, ordered a laptop battery from Snapdeal

Complain ID : CCN027456   47   Complaint's Reply

Gadget Complaint Complaint Date: May 28, 2017
Modified date: May 29, 2017
  • State :  Bihar
  • City :  Patna
  • Address: Flat No 203, Shobha Appartment Nageshwar Colony
I had ordered a laptop battery from Snapdeal which was found to be defective. I realised a return request and asked for refund. When I called to customer care no they told to wait for 24 hrs. Suddenly they suspended my account illegally without any valid reasons. When I called customer care no again they told me that they will not refund my money.

Order Id : 19008618368
Order date : 11th may 2017

Kindly help me

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    snapdeal

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    Dear JGJN027456,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.