mobile power bank defective recieved

Complain ID : CCN017398   43  

Gadget Complaint Complaint Date: April 17, 2016
i purchased samsung power bank from ebay on 20th march,2016.I recieved the consignment on 27th march,2016.
After unpacking the product and using it.product found defective,power bank was not working at all.
I immediately contacted EBay on telephone about the problem,but i didnt get the required response.I wanted replacement.and i have already mailed to the ebay regarding the issue but there was no reply.now i either want my money back or the replacement.

paisa pay ID - 42175995179
ClaimId- 1840518
.

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