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SBI Credit Card Fraud

Complain ID : CCN061171   67  

Fraud Complaints Complaint Date: February 7, 2023
Dear Sir/madam,

Recently, I visited my home branch of SBI bank to generate bank statement. I was informed by the bank that I have dues pending in SBI credit card (i.e. 4335 8878 5706 0584).
When I looked the SBI credit card statement, I realized that someone has misused my credit card information and deducted 76000 INR with following transactions details :
1. On 24th Nov,22:
- Freecharge wallet mode (4 transactions, each one of 14713.88 INR + 99 INR as a rent payment),
- Yes UPI (2 transaction of 5000 INR).
2. On 31st Jan,23 transaction via
- Mobikwik UPI wallet of 3422.50 INR.
3. On 4th Feb,23 transaction via
- Freecharge wallet of 2447.94+692.63 = 3140.57 INR.

Total transaction is around 76K deducted from my credit card.

Minimum payment (15K) is already deducted from my saving bank account on each month from Dec,22 onwards.

Someone has changed my contact email id as “kumarsaahu734@gmail.com” to receive OTP for all these transactions.
I have blocked my credit card on temporary basis by calling to SBI card customer care.

My sincere request is to help us on resolving issue.

The interest rate is being applied on my SBI credit card account on daily basis.

Looking your valuable support to resolve this issue as soon as possible.

Thank you in advance,
Atiya Nishat
+91 87708 85595
SBI credit card number: 4335 8878 5706 0584.
Complaint Against / To: SBI Cards & Payment Services Ltd

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