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Paid and never got the product and no refund also

Complain ID : CCN056012   25  

Fraud Complaints Complaint Date: December 21, 2021
Paid for a product and never got it from AJIO. They said they saw in cctv that they failed to dispatch the product and ll be giving refund. Waited for so Many days and finally they said it is resolved and still no refund.
Complaint Against / To: AJIO

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.