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Online Shopping fraud

Complain ID : CCN048061   31  

Fraud Complaints Complaint Date: September 17, 2020
I had purchased 2 Punjabi dresses for my mother from an online website www.weensaree.com. The website had attractive offers and it had razorpay payment gateway because of which I trusted the website. Within few days after I placed my order the website shut down and couldnt be reached. There was no customer care number but only an email id. I tried contacting them but no response. Later I contacted razorpay payment gateway for refund. As per their request I gave them all the details and presented my case asking for refund but they also didnt reply back.
Screen shot of the proof are uploaded as attachment
Complaint Against / To: Weensaree/Razorpay

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