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Fraud and Cheat by VLCC and their staff Pratibha

Complain ID : CCN051350   182   Complaint's Reply

Fraud Complaints Complaint Date: March 8, 2021
I visited the VLCC wellness centre ,Gk2 in month of Jan '21, and gave the amount of Rs.35,500 to them for service of weight loss treatment which was to be executed after 4 days of visiting them. They failed and refused to give me the service for which I paid them due to medical condition I have on my skin.


During my consulation visit, the consultant Ms.Pratibha in her 1.5hours of discussion about side-effects of the service, pros and cons, she never mentioned about any refund policy or did not make me meet any doctor who could tell me during the first visit itself, that they cannot give me service due to medical reasons. Hence, I would have not paid them on on first go after endless conversation. She emphasized more on customer satisfaction and that VLCC does not work for your money. There was no bill or any other details been given by them.


But on the day of service execution, the doctors there at the centre refused to give service reasoning it medical condition. And now they are not refunding my money back for the service they have refused to give. They are giving NO REFUND POLICY as an execuse.


The entire conversation with VLCC is attached in the trail mail here for your reference. They have done huge fraud with me and have cheated me by taking my money and not giving service for it.


Its stressing as being haraased by VLCC, and hence it is adding to my depression, as I have to make the payment for my ongoing medical treatment for every month which is way too expensive. 

Return my money back
Complaint Against / To: VLCC

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    iftikar khatib

    complaint against service by iftikar khatib:

    (0 of 5)

    Dear VLCC Team,

    This is to bring to your notice that my problem is not yet solved. And the disgusting Ms. Pallavi from Chembur VLCC called and said she will arrange for an evening session with the morning therapist who used to attend me. When I went today 18th October 2023 they are giving me a new therapist for which I am not ready for it. Can you resolved the issue or transfer my balance session to Bandra VLCC.

    Awaiting for your reply and action to be taken with Ms. Pallavi.

    Regards,
    Mr. Iftikar Khatib

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