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Double payment received but not refunded.

Complain ID : CCN025563   36  

Fraud Complaints Complaint Date: January 16, 2017
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: Reliance Fresh Limited, Ahmedabad
Dear Sir,
I made transaction on December 30th 2016, at Reliance Fresh store at Thaltej, Ahmedabad, using jio money for payment. from my jio money account.
Rs. 956.27 were debited but bill was not generated so, although amount was debited, I had to undergo second transaction and paid again to the store.

I have been repeatedly requesting jio money customer care, to refund Rs. 956.27 from December 30th 2016, ( since last 16 days) but jio money has not refunded me money.

Kindly initiate action against company, otherwise this type of fraud, will have negative impact on Prime Ministers initiative of digital payment.
Hope to hear from you soon.
Thanks.
Kiritkumar Patel
Complaint Against / To: Jio Money

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