Provided Non Veg Biryani in place of Ordered Veg Biryani

Complain ID : CCN055046   61  

Food Complaints Complaint Date: September 30, 2021
We are a pure vegetarian Family . I have ordered a Veg Kaju Paneer Biryani for my parents from BIRYANI ON WHEELS, (Address :- 94, Ring Rd, Scheme Number 94 B, Vijay Nagar, Indore, Madhya Pradesh 452010 ) via Zomato application.

THey have provided us a non veg biryani my mother who is a pure vegetarian has even eat some of it and she is now not feeling well.

I want to get justice regarding the blunder mistake happened. Below is the restaurant details in terms of FSSAI registration:-

FBO/Company Name:- BIRYANI ON WHEELS / SHAFIK MOHAMMAD

Premises Address:- 220-EB, SCHEME NO-94, INDORE

License No./Registration No. :-21420850004862

Complaint Against / To: BIRYANI ON WHEELS / SHAFIK MOHAMMAD

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.