Monginis kharghar - Shameless staff and stale pastry

Complain ID : CCN026339   46  

Food Complaints Complaint Date: March 1, 2017
Modified date: March 1, 2017
  • State :  Maharashtra
  • City :  Panvel
  • Address: Monginis, La Vista Building, Sector 10 KHARGHAR.
I've been eating monginis cake since a lot of time now and it's been habitual for me and my family to eat monginis deserts. I've been traveling around the country and whenever there's a birthday or any occasion to celebrate the only name comes is monginis. But this time it was a very very BAD EXPERIENCE which took me away from this brand and from a SPECIFIC OUTLET. the store guy behave as if i was asking pastries for free. Even if it's not an occasion it's habitual for us to eat monginis pastries or cake every second. I went to this outlet and i took 5 parties and ONE BUTTERSCOTCH PASTRY to eat there and it tasted EXTREMELY BAD. And the shopkeepers gave the reason that because it's there since morning. Arrogantly and shamelessly he took a bite from my pastry in front of me and said it's perfectly fine. Like he doesn't care at all he kept the pastry at the side and told me write a complaint if i had a problem. MONGINIS AND THAT SPECIFIC OUTLET YOU JUST LOST A LOYAL CUSTOMER. YOU NEED TO TELL YOUR JACKASS STAFF SITTING AT THE OUTLETS THAT THEY ARE DOING NO FAVOUR. BEING A MEDIA PERSON NEVER GONNA RECOMMEND MONGINIS TO ANYBODY IN PERSONAL AND ON SOCIAL MEDIA.
Store address- Monginis kharghar, navi mumbai, LA VISTA BUILDING, SECTOR 10, KHARGHAR. 410210.
#stale pastry #rude and useless store person # shamelessly tastes my pastry and keeps it on the side saying pay the money and i will send it to the laboratory.
Monginis you don't want customers or what?
Amount doesn't matter to me but being a loyal customer the staff member shamelessly takes a bite from my pastry and says according to me it's okay.
Complaint Against / To: Staff member and product

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