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I've ordered food from Zomato with order id: 1711163130

Complain ID : CCN041610   46   Complaint's Reply

Food Complaints Complaint Date: September 19, 2019
Modified date: October 6, 2019
I've ordered food from Zomato with order id: 1711163130 and there was a foreign object in it. As it was from the same restaurant I decided not to consume it and throw it in the bin. I've paid rupees 356, for this order. Zomato refunded me only rupees 54 for it. I was denied a full refund as I used a promo code for a previous messed up order.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.