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Fraud Transaction on Credit card by fake call and by downloading any desk and sms forwarder app on m

Complain ID : CCN060814   37  

Fake Call Frauds Complaint Date: January 7, 2023
  • State :  Maharashtra
  • City :  Thane
  • Address: 701,Bldg No.15,Om Nebula Darshan Tower Co-Op Hsg Soc., Wayle Nagar Khadakpada, Kalyan West
I received the call by mentioning that they were from MSEB and our electricity bill was not paid, whereas we paid it well in advance. Therefore I argue with that person. That time they told me that the payment was not updated on the MSEB site. They told me to pay Rs.100/- on MSEB mobile app, and at the same time, they told me to download any desk and SMS forwarder mobile app. I also did what they told me to do. But the moment I came to know that the call was fake, I cut the call and went to the MSEB office. I raised the dispute against the transaction, which was incurred on my credit card and blocked my card, and filed FIR. After some days, I received a msgs from SBI credit card that they were closing my unsettled transaction. Now they asked me to pay off that disputed amount. My concern is if I raised a complaint within 2 hrs of the transaction incurred on my card how the bank can settle the transaction?
Complaint Against / To: State Bank of India Credit Card

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