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Wrong billing complain North Bihar Power Distribution Company [NBPDCL]

Complain ID : CCN032356   270   Complaint's Reply

Electricity Board Complaint Complaint Date: June 21, 2018
Modified date: July 4, 2018
  • State :  Bihar
  • City :  Siwan
  • Address: At-Raini, Post-rukundipur
Respected sir,I am fed up with my electricity bill due to incorrect amount of bill. according to electricity board my billing amount is approx Rs10136.and this board send wrong bill since january 2018.When I go to the SUBDIVISION OFFICE (POWER), Maharajganj Office employee never cooperate with the loyal consumers, they tells us to go here and there. Please lodge this complains against the servicemen who provided this type of shameful services to the consumers.requested to please look into the matter and take the necessary action accordingly for correction in the bill. Please make it correct the billing amount . Till date 21Jun 2018 not correct the billing amount of electricity Bill. Thanks & Regards,
Name-bidyasagar singh
CA no:-12740058776
Subdivision-Maharajganj
Dist-siwan
Mono:-9472611637
Complaint Against / To: North Bihar Power Distribution Company [NBPDCL]

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    RAM CHANDRA SINGH

    NBPSCL : Complain on wrong bill amount for the month of March 2021 & April 2021 by RAM CHANDRA SINGH:

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    FORM,
    RAM CHANDRA SINGH
    VILL-TEGHRA (NP) ,TOLA-BAJALPURA
    PANCH-TEGHRA (NP) ,BLOCK-TEGHRA
    DIST-BEGUSARAI
    Mobile : 9911771243 , 8404957704

    TO ,
    The Manager,
    NORTH BIHAR POWER DISTRIBUTION COMPANY LTD (NBPSCL)

    Subject : Complain on wrong bill amount for the month of March 2021 & April 2021
    Reference : Electricity connection consumer number-1162043385 (Old consumer number -BHH7445903), account number -BCHTR-5812 ,Bill number- 2021041162043385

    Dear Sir/Madam,
    I am currently residing at VILL-TEGHRA (NP) ,TOLA-BAJALPURA,PANCH-TEGHRA (NP) ,BLOCK-TEGHRA, DIST-BEGUSARAI ,which is having an electricity connection bearing consumer number 1162043385 (Old consumer number -BHH7445903), account number -BCHTR-5812 , Division : BARAUNI/116 ,Lower Division : BACHHWARA/1162 ,Branch : TEGHRA/11621 as of today.

    I was extremely shocked to receive the current electricity bill number 2021041162043385 through online portal for an amount of INR 14,738.00 with unit consumption of 2120 whereas my monthly electricity bill amounts generally range between INR 20 to 300 with unit consumption of 4 to 50 units , you can refer my previous billing history.
    The bill for this month is 56 times of the amount /unit’s consumption of my regular bill & this is drastic shift of consumption wrongly generated by NORTH BIHAR POWER DISTRIBUTION COMPANY LTD & this high number change in a month is next to impossible for a household living in village with only 1 Fan & LED bulb.

    Also to bring your notice , I have been using the postpaid connection till Jan’21 but the same has been converted to pre-paid connection in month of February 2021 by you itself & meter has been handed over to you & replaced with new meter for which I am recharging pre usages.
    I really don’t understand how the come the bill of month March & April 2021 can be generated if the meter was handed over to NBPSCL in February 2021.

    As you will notice , there is clearly an error in it. I , therefore , kindly request you to correct the current bill & issue a fresh bill for the actual value.
    Also kindly adjust the excess amount paid by me in the next bill amount.
    This is really demolishing your brand credibility & I really trust my complainant will be resolved on high priority as you are the most trusted brand in location & we continue to have good relations in the long term.

    Consumer number-1162043385
    Old consumer number -BHH7445903
    Account number -BCHTR-5812
    Bill number- 2021041162043385

    Thanking you,
    Your faithfully
    Ram Chandar Singh
    Mobile : +91-9911771243

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    Respected sir.
    I m resident vill. Bazar surahia barharia, dist.Siwan
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    Regard.
    Mohammed Arman
    Consumer 12720018761
    Barharia siwan.

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