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Amount deducted from bank but payment failed at SBPDCL

Complain ID : CCN030484   193   Complaint's Reply

Electricity Board Complaint Complaint Date: January 27, 2018
Hi Team,

I have paid my Electric bill through Payzapp. The amount has deducted from my account but the transaction is showing failed.

Request you to please refund my amount. please find the attached screen shot for reference.

Consumer Id 1 - 23360017270

Consumer Id 2 - 23360011612
Complaint Against / To: South Bihar Power Distribution Company Ltd

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    Md Najeeb Ahmad

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    Thanks SBPDCL Team to resolved my issue within 2 days. I got my money. Really appreciated.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.