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No classes started since one month in Byjus

Complain ID : CCN062109   49  

Education Complaint Complaint Date: April 26, 2023
I have bought your 5 year two teacher advantage program (class 6-10)
for my ward Anant Bhargava in september 2021. now he is in class 8 and the
program has not begun yet for 8 th class its been a month.We have called several times to customer care but no response came .I was directed to different people but no one solved any of my problem.Earlier also we have faced many difficulties in your program and none of our problem was resolved.

Now I want to cancel the order and get the left over amount.
Complaint Against / To: Byjus

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.