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Subscription dishTV subscription is "New Maxi Sports", I accidentally added the Movies Active packs.

Complain ID : CCN033502   41   Complaint's Reply

DTH TV Complaint Complaint Date: August 24, 2018
Modified date: September 18, 2018
  • State :  Rajasthan
  • City :  Jaipur
  • Address: 3/Ma/345 Indira Gandhi Nagar
Dear Sir/Madam,

I am a DishTV user and my viewing card number(also known as VC no.) is 01526992805.

My dishTV subscription is "New Maxi Sports", I accidentally added the Movies Active packs.

Now I want to remove this subscription but Dishtv is unwilling to remove it, DishTV customer care says that you have to keep it for minimum 30 days and then thereafter you can remove it whereas they say about other add-on that those packs can be removed instantly.

I believe it is my right to choose what I want to see and when I want to see, Dishtv cannot force me to choose the add-on for 30 days or any number of days. Yes, when they are providing service they should charge otherwise they should not charge.

I therefore request you to kindly look into this black-mail category of service and help a citizen from this kind of country looter.

Thanks and regards,
Akshay Mishra
Complaint Against / To: DISH TV

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    DishTV

    by DishTV:

    (5 of 5)

    Dear Akshay Mishra,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV

    DishTV

    by DishTV:

    (5 of 5)

    Dear Akshay Mishra,

    Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV

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