Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

No service after commitment

Complain ID : CCN043264   63   Complaint's Reply

DTH TV Complaint Complaint Date: January 2, 2020
Hi,

I called videocon d2h customer care on 29th december and requested for a new set top box and they have promised to resolve the query in next 24 hours and after that one of their dealer called and told me that we cannot provide this service to you and you can inform to customer care and then again i called them and asked for problem resolution and they given a deadline of 30th Dec till 6 PM. but till now they haven't taken any action and this is not the first time they did it i suffered in the past also because of them. I appeal to take a strict action against them.
Complaint Against / To: videocon d2h

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Team d2h

    No service after commitment by Team d2h:

    (5 of 5)

    Dear Customer (Anonymous),

    We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.

    Thanks & regards

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.