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D2h not working since 15days, not activated my plan according TRAI

Complain ID : CCN037330   34   Complaint's Reply

DTH TV Complaint Complaint Date: February 11, 2019
Modified date: February 21, 2019
With reference to my customer ID 7942 8228 and so many times I contact Videocon D2H customer care but they are very irresposible, not activated my plan according TRAI and also deducted the balance. from 28 January I regularly contacted the customer care but they are telling 5 minute 5 minute 5 minute only..
So many many times when I contacted customer care they hold me for at least 30 minutes and after that disconnected the call.
You are requested to order to D2H 24 good service
In hope
Devinder singh
Complaint Against / To: Videocon d2h

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    team d2h

    by team d2h:

    (5 of 5)

    Dear Devinder,

    We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

    Regards,
    Team d2h

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.