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Worng parcel received

Complain ID : CCN060782   32  

Delivery Complaint Complaint Date: January 4, 2023
  • State :  Haryana
  • City :  Gurgaon
  • Address: Mapsko Royal Ville, Sector 82, Gurgaon
My mom send me a parcel by Delhivery Direct courier service. However I have received a wrong parcel. Issue is of label mismatch, they have sent my parcel where the parcel that i have received should have been sent. Trying to reach the Delhivery helpdesk but no response from them. Was able to get in touch with some central manager of the area where parcel was picked but now even he is not responding.
The package contains my wedding dresses which i need by 10th Jan, 2023 and can’t afford to lose the parcel.
Delhivery helpdesk doesn’t even care to reply to my mails and tickets. Please help
Complaint Against / To: Delhivery Direct courier

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