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Complaint against club factory online product not deliver since 20days

Complain ID : CCN029811   26   Complaint's Reply

Delivery Complaint Complaint Date: December 12, 2017
Modified date: December 13, 2017
online shopping..
i have ordered from club factory before 20 days ago. payment is already done. still i did not get my produt. i want my money back. and its customer service is fake. no one can give any answer.
my order no is: so8700317

fake online shopping.
Complaint Against / To: club factory

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.