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Refund not Credited, have paid the electricity bill by using freecharge payment of Rs. 9610

Complain ID : CCN026005   32  

Customer Support Complaint Complaint Date: February 7, 2017
Modified date: February 7, 2017
I have paid the electricity bill by using freecharge payment of Rs. 9610 get deducted from bank ac (order id is - FCEA170125572734622) but not made to electricity board. Refund was initiated by freecharge on 25 Jan 2017 but till date it is not credited in bank. After sending 7 emails there is no proper response from freecharge.
Complaint Against / To: Freecharge.in

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