Not resolving an issue neither refund using gtpl broadband (hathway ltd) service

Complain ID : CCN027633   61   Complaint's Reply

Customer Care Complaint Complaint Date: June 16, 2017
Modified date: June 16, 2017
  • State :  Gujarat
  • City :  Surat
  • Address: D 704 Apple Avenue
I m using gtpl broadband (hathway ltd) service and service is not working from last 8days and i m calling everyday to short out my problem but they are just dont care and they r not even transfer the call to authorise person. I m asking to solve my problem or refund me but they are doing nothing so finally i came here to help me. Please understand my problem
Complaint Against / To: Gtpl hathway ltd

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.