Not helping me

Complain ID : CCN042598   26  

Customer Care Complaint Complaint Date: November 1, 2019
I order food for me and i payed money by paytm upi i am waiting for food from much time they give me the time 36 mins for dilevery my order i dont eat anything from morning and i am very hungry i waste my much time in waiting for food after 20 mins they message me that your order was cancelled why they do.this this is wrong..zomato costumers does not contact me and only says sorry to me but they had waste my more time and money was also after more time they refund me

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.