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Freecharge wallet but it failed and money was deducted refund related

Complain ID : CCN025557   30  

Customer Care Complaint Complaint Date: January 16, 2017
Modified date: January 16, 2017
i had made an attempt on 05/01/2017 to add Rs500 in my freecharge wallet but it failed and money was deducted from my bank account and i had complaint it to freecharge through gmail .freecharge order id = OC-1653166236-1483613762761 .i have not yet got my refund in my bank account.plese help me sir.thankyou
Complaint Against / To: freecharge

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