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unable to book cylinder

Complain ID : CCN04493   20  

Court Complaint Complaint Date: February 7, 2015
Modified date: February 7, 2015
i kotika vasantha w/o k laxmi narayana has transfered the hp gas link from k laxmi narayana to k vasanatha on 05/02/15 but now i am unable to book a cylinder

Double Bottle Connection link will open when Tranfer Out Request will be granted at distributor end.
You have already raised a request for Transfer Out.Please wait for approval from distributor end.

this is the error i am getting pls provide me a solution pls

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